No. On the contrary, Transatlantic D’s new systems, procedures, and deployment strategy are designed to streamline cargo movements and ease both import and export processes. By integrating scanning at the right stages of the logistics chain and across multiple operational locations, congestion is reduced, traffic flows are optimized, and delays are minimized for port users

Because scanning is no longer part of the customs payment process. Cargo scanning is an independent operational step that must be completed before final release. Even when customs duties have been settled, cargo can only proceed once scanning, verification, and regulatory clearance requirements are fulfilled. This separation improves transparency, traceability and overall port efficiency.

Scanning fees are paid directly to Transatlantic D, independently from customs and terminal charges.

Payment is made upon issuance of an official invoice by the Transatlantic D Billing Center. Invoices are issued at the Billing Center, after which payment can be completed:

1. Transatlantic D Billing Center
Street No. 7, Douala Port Zone – Ground Floor, Quiferou Building

2. Bank Transfer

3. Mobile Money
MTN MoMo – Merchant Code: *126*4*589409*AMOUNT#

Once payment is completed, confirmation is processed electronically within Transatlantic D’s system, allowing cargo to proceed smoothly through the next operational stages.

For export cargo, payment of the scanning fee is a prerequisite for access to the port terminal; once inside the secure port area, the cargo is scanned and subsequently cleared for export in accordance with established procedures.

Scanning is one step within the broader clearance chain. While Transatlantic D provides secure, accurate scanning and transmits results through protected systems, all decisions related to inspection, clearance, or release remain under the authority of Customs and port administrations. This ensures checks and balances while maintaining transparency and security.

Transatlantic D teams are present on site to guide and assist port users throughout the process. Our offices are located on Street No. 7, Douala Port Zone, and are open Monday to Friday from 8:00 a.m. to 5:00 p.m., and Saturday from 9:00 a.m. to 1:00 p.m. You may contact us by phone at +237 6 50 16 45 38 or by email at customercare@transatlanticd.com. Our mission goes beyond inspection — we are committed to clarity, assistance and trust.